Termites FAQ’s


What do termites look like?

Subterranean termites (those most commonly seen in homes) are a similar size to a black ant except they are pale in colour. That’s why they are often called “white ants”. If you look closely, termites have two sections to their body while ants have three.

Soldier termites have a slightly darkened, or brown, head. You will also see termites with wings, called alates. Sometimes confused for moths, the alates fly out from the colony in search of a new environment in which to reproduce and develop a new colony.

Subterranean termites are only one of the termite species found in Australia.

Are white ants and termites the same?

Yes, termites are sometimes known as white ants, although the term “termites” is more accurate. Our white ant treatment services are therefore exactly the same as our termite treatments.

Do termites eat treated pine?

No, they do not, but they can use treated logs and footings as a bridge into your house.

Are termites covered under home insurance?

No. Most home insurance policies do NOT cover damage done by termites. As 1 in 4 Australian homes are affected by termites in their lifetime, it pays for you to be vigilant.

Take advice about our professional termite treatments for your home or business, which can control an existing problem and prevent future infestations.

How can I prevent termites?

There are simple and very practical steps you can take to greatly reduce the risk of an infestation. Changes can be put in place easily, with possibly no cost to you. See our prevention tips for more advice.

How do I get rid of termites?

If you discover termites in your home, you should not attempt to get rid of them yourself. If termites are disturbed, they will simply re-route their activity to another area of the house. Give us a call immediately on 0422 909 982 or take a look at our termite treatments.

Is ‘do it yourself’ termite control an option?

DIY termite control or DIY termite treatment is a bad idea, as identifying the termites is a very important step towards successfully treating termites. DIY termite traps are also not a good idea, as disrupting termites could mean that they re-route to attack another area of your home. We have the experience and expertise to advise wether the termites are a threat or not and recommend the optimum treatment for your individual situation.

Are your treatments safe for my family?

All of our termite bait is non-toxic and not harmful to children, pets or adults.

When is the best time to use termite treatment?

Treatments should generally be used whenever you notice termite activity; however our baiting and monitoring treatment is a two-pronged approach to termite control. The under-ground bait stations can be left monitoring all year round for termite activity, so when termite activity does increase we can add bait to eliminate the termite colony.

How quickly can termites infest a house?

Termites are always looking for new sources of food, so if they discover a large amount of wood in or around your house which isn’t properly treated, they could move in the same day. Termites can even infest a house structure before it’s even completed so if you’re moving into a new home, get a pre-purchase inspection.

How do termites enter my home?

Termites can squeeze through very small cracks and holes. They do however need a very controlled environment: the nest and all pathways to it are usually at a much higher temperature than the surrounding air. This means that termites will either enter your home inside a timber frame or in “mud tunnels” from the ground to a hole in the brick of your home.

How do you know if you have termites?

Termites aren’t always easy to spot. There are sometimes tell-tale signs like mud tunnels, but termites can be very clever at hiding their tracks. If you suspect that you have termites, you should invest in a termite inspection as soon as possible by calling us on 0422 909 982.